FreshService

https://freshservice.com/

FreshService is a cloud based software that helps improve customer service and all kinds of tasks associated with it, irrespective of the standard and size of the business involved. Strong ticketing procedures, data recoveries with the highest quality and inclusion of the best warehouse database called the Configuration Management Database (CMDB) in its functioning are some of the prominent features of FreshService. It offers varied field templates that aid in building a customised ticketing system that best suits the needs of the business. Freshservice, a self-service site, also comes in the form of mobile applications that allows developers to resolve issues and queries, anytime and anywhere.

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